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HEALTHCARE
SERVICES

SERT GLOBE specializes in offering comprehensive services in medical billing and coding. We provide expertise in translating healthcare services into standardized codes for accurate billing and reimbursement. Our services include coding for diagnosis and procedures, claim submission, denial management, and ensuring compliance with regulations such as HIPAA. Additionally, SERT GLOBE offers training and support for healthcare providers to optimize their billing processes and maximize revenue. Our focus is on accuracy, efficiency, and up-to-date knowledge of industry changes to support smooth financial operations in healthcare settings.

Providers

For healthcare providers, we deliver comprehensive solutions to optimize your revenue cycle management. Our services include precise coding automation, effective A/R management, and innovative payment processing technologies.

Payers

Our tailored solutions for payers focus on enhancing efficiency and accuracy in claims management. We offer advanced tools and workflows designed to streamline claim processing, improve data accuracy, and reduce administrative burdens.

Our Services

Provider Revenue Cycle Management Services

We help health systems, hospitals, and provider practices optimize their revenue cycle processes, reducing costs, enhancing patient experiences, and improving overall outcomes. Our solutions streamline operations and accelerate cash flow, enabling your organization to focus on delivering quality care.

Payer Administrative Services

Our services support payers in managing risk adjustment coding, improving quality reporting, and streamlining provider and member communications. We help enhance Star ratings and ensure efficient management of administrative tasks, allowing you to better serve your members.

Claims Administration Services

We handle the full spectrum of claims management, from submission and EDI response review to status tracking. Our services include efficient ERA management and EFT enrollment to ensure seamless payments from payers. Additionally, we specialize in managing complex workers' compensation, encompassing the printing and mailing of claims and medical records.

A/R MANAGEMENT & COLLECTIONS

At Sert Globe, our dedicated team of A/R specialists is committed to reducing aging receivables and boosting collections. Leveraging our analytics-driven technology and efficient workflow solutions, we expedite collections and swiftly resolve disputes, ensuring that you receive payments faster and with greater accuracy.

Essential Insights into Healthcare Payers

Payers are entities that finance or reimburse the cost of healthcare services. They can include:

Providers

Providers are individuals or institutions that deliver healthcare services. They include:

Specialty-Specific Physician Practice Revenue Cycle Expertise

In addition to supporting hospitals and health systems, SERT Globe brings extensive experience in managing revenue cycles for primary and specialty physician group practices. Our expertise helps these practices accelerate cash flow and enhance net patient revenue. Leveraging the SERT Globe Digital Platform, our revenue cycle management solutions optimize medical coding efficiency, compliance, billing, reimbursement, and collections. We empower provider practices to remain independent and excel in today’s value-based care landscape.

Transforming Healthcare Operations for Better Outcomes

Dynamic Denial Predictive Solution

AI/ML-Powered Denial Prediction: Our Dynamic Denial Predictive Solution harnesses AI and machine learning technologies to identify and flag potential denials proactively. This predictive capability helps prevent claim denials before they occur, optimizing your revenue cycle management.

Mid-Cycle Services

Reduce coding backlogs, rejections, and denials with our mid-cycle solutions, including coding, auditing, charge capture. Our services help improve compliance, efficiency, and reimbursement outcomes.

Clinical Enablement Services

Boost staff efficiency and improve patient outcomes with our clinical enablement solutions. Our remote patient monitoring and telephone triage services are designed to enhance care quality and patient satisfaction.

Clinical Data Services

Support your registry, clinical research, and bioinformatics needs with our scalable and sustainable solutions. Our services provide the necessary tools and expertise for managing and analyzing clinical data effectively.

Our Exclusive Technology Capabilities

Coding Automation and Workflow Management

SERT GLOBE’s Suggestive Coding Augmented Routine
SERT GLOBE’s offers a cutting-edge solution for fast, accurate coding, significantly reducing the claim-to-cash cycle time. Leveraging advanced AI and machine learning, provides predictive coding for radiology and emergency department professional fees. This not only streamlines workflows but also ensures real-time monitoring with alerts for service level agreements.

Batch Management System and Coding Interface
Our Batch Management System efficiently tracks batch-based work across all stages, including coding, demo charges, and payments. Complementing this, our Manual Coding and Billing Interface (CBI) supports coding and charge entry functions, with a specialized module for Hierarchical Condition Category (HCC) coding.

Workflow
SERT GLOBE’s Workflow delivers a flexible coding and audit solution, offering effective inventory management with real-time productivity and quality tracking across specialties and facilities. The system also includes random quality assurance sampling to ensure accuracy and compliance.

Advanced Payment Posting and Reconciliation

SERT GLOBE utilizes for efficient payment posting and reconciliation. Our employs AI-based Optical Character Recognition (OCR) technology and a sophisticated business rules engine to convert Explanation of Benefits (EOB) images into electronic text and generate 835 payment transactions. This comprehensive review, audit, and reconciliation workflow minimizes staff time while enhancing efficiency and accuracy.

We are dedicated to reducing claim-to-cash cycles

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Why SERT GLOBE Healthcare

SERT GLOBE is recognized for its pioneering approach in RCM and healthcare management solutions. SERT GLOBE is valued by its clients as a dependable partner known for delivering scalable solutions, high-quality service, precision, and unwavering integrity.

Our solutions streamline operations and accelerate cashflow enabling your organization to focus on delivering quality care.

About

Company

At Sert Globe, we are committed to transforming healthcare through innovative solutions and exceptional service

Partner with Sert Globe to experience the difference that expertise, technology, and a client-focused approach can make. Together, we can achieve excellence in healthcare delivery and drive meaningful change.

Customer

Feedback

Every customer mostly happy to
our excellent service

Meghan Tamasco

SERT Globe’s healthcare services have greatly improved our operational efficiency and patient satisfaction. Their expertise in revenue cycle management and clinical enablement has been invaluable.

Laurice Skutches

The advanced technology and comprehensive support from SERT Globe have transformed our operations. Their solutions are both innovative and effective, helping us achieve better outcomes.

Peter Smith

SERT Globe’s services have streamlined our processes and improved patient access to essential therapies. Their support has made a significant difference in our operations.

Implementing our services is streamlined and efficient

We focus on delivering tangible results, with clear metrics to track progress and demonstrate the impact of our services on your organization's performance.

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